Each participant plays with their own mobile device, on which they receive the riddles in the order of the pre-planned route. For each new riddle, players must be at a new location where they use their surroundings to find the correct answer. Submitting answers, receiving hints, and viewing the final results all take place entirely in the digital system.
The price varies depending on the game. Some games may be free, while for others, you can find the exact price on the game’s page.
We partner with Stripe for our payments and invoicing to ensure the security of your data. You can pay by credit or debit card.
Most of our games can be played either solo or with a team. Although they vary, most games are best suited for up to 5-6 players for the best experience.
You will need a phone or tablet with a mobile internet connection, a fully charged battery, comfortable shoes suitable for walking, and clothing appropriate for the weather conditions.
We also recommend that you bring a bottle of water for the trip.
If you decide to play at night, we recommend that you bring a flashlight, headlamp, or other lighting gear.
Before you start the game, the starting location will be shown on the game page. We do not use geolocation or tracking to monitor your movements, but the riddles are based on things in the urban environment, so it will be difficult to solve them without being there.
Yes, everyone can have their own pace and take a break whenever they want. The time it takes you to complete the game is not crucial for the final result, but if you are as fast as possible, you can get bonus points.
All places in the games are publicly accessible, so we can be as flexible as possible with working hours and schedules, but it still depends on the game. Some of the games are available at any time – all you need to do is get a game code. Some of the games are event-based, so they can only be played on the specific day and time indicated on the game page.
You will receive an 8-character or 10-character game code in your email. To invite more players, you need to start a session using the game code. You will then receive a 5-character join code to share with your teammates.
You can contact us to request a refund, but only before you have started playing.
You can contact us to change the language of the game you ordered, but only before you start playing.
It depends on the game. Some games require you to register in advance, which is mentioned on the game page. For some of them, you can choose a time that is convenient for you and your team, while for others there is a specific day and time when the game will be available. Some of the games do not require advance registration and can be played at any time for maximum flexibility.
The games include a variety of riddles, some of which even younger children can contribute to. However, the urban quest games are designed for young people and families and may not be the most suitable for much younger participants due to the length of the route, the complexity of some of the riddles, and the longer duration of the entire game.
Our vouchers are valid for 12 months from the date of purchase.
Each voucher is valid only for the game specified in the order.
After placing your order, you will receive the voucher as a PDF file within 24 hours at the email address you provided.
Each voucher is valid for the specified number of players selected when ordering.
The recipient enters the code when starting the game – just like when starting a game normally.